Support & Account Health · Blog post · source Apr 3, 2025
Checking a Violation Appeal's Evidence Pack with ChatGPT
Make sure an appeal answers every point before a 72-hour deadline
“in just 10 minutes Amazon accepted the appeal”
Per source Self-reported by the source, not independently verified.
Copy-paste prompt
Here is Amazon's violation notice: [paste]. Here is the list of documents I'm attaching, with a one-line summary of each: [list]. Map every concern or request in the notice to the document that answers it. Flag any concern with no document, any document that doesn't match the root cause, and anything that sounds like a promise I can't prove. Don't write new facts; ask me questions instead.
The source didn't publish its exact prompt. We wrote this starter so you can try the same workflow. Replace anything in [brackets].
What they did
One of the author's accounts got a critical Customer Reviews Manipulation violation because a team member wrote 'Looking for your positive response' to a buyer. With 72 hours before suspension, he called Account Health Support for the details, then prepared updated SOPs, the employee's termination letter, communication training materials, a zero-tolerance policy, a brand confirmation letter, a daily monitoring checklist and the chat showing the wording. He used ChatGPT to cross-check that the documents were complete, made adjustments, and submitted.
How it went
He reports that in just 10 minutes Amazon accepted the appeal and removed the violation.
We only report what the source says. Results are self-reported unless noted.
Worth knowing
ChatGPT checked completeness; the documents and the root cause were his. Ask it to map each point in Amazon's notice to a document and flag anything missing.